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Google Business Profile chat offering to be phased out on July 31

Google will be phasing out the Google Business Profile chat feature on July 31, 2024. Google will stop the initiation of new chats July 15, 2024 onwards and then will fully deactivate the chat features on July 31, 2024.

If you are an existing user of this feature, you may have already received the following email from Google. As your hyperlocal marketing partner, we are reproducing the e-mail as sent by Google for easy access.

For existing users of Google Business Messages, please follow this story for the latest development. Your Customer Success Managers will reach out to you with further course of action.

If you wish to know more about this change, you can read about it on Google’s Support Platform.

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